Smiling woman cataract patient on phone checking vision insurance benefits

Signs You May Need Telehealth for Eye Care

Have you recently noticed that your eye is itchy, irritated, or bloodshot? Chances are these symptoms may be signs of a harmful eye infection or condition needing treatment.  


Taking the time to visit an eye doctor can be difficult, especially if you have a busy schedule or lack of transportation. But don’t worry – you can still visit the eye doctor without having to make a trip to the eye clinic thanks to telehealth.  


Telehealth means you receive medical advice virtually and is commonly performed as a video or phone call. Your eye doctor may be able to diagnose and manage certain eye conditions without an in-person visit.  


Continue reading to learn more about the benefits of telehealth with the professionals at your local EyeCare Associates. 

What is Telehealth?

Telehealth is when you use your phone or computer to connect with a health professional online to receive medical advice and care. It can also be referred to as telehealth or telecare.  


Telehealth offers easy access to healthcare and can reduce the number of visits you make to your doctor’s office. It can be more cost-effective and offers real-time visits that empower you to learn about your treatment options within minutes. 


This was a well-established option for healthcare even before COVID-19 made it a necessity. Studies have shown that telehealth has the ability to improve patient experience. Telehealth can also assess your need for a more comprehensive in-person visit in the future. 


Who Can Use Telehealth?

As long as you have a mobile device or computer with internet access, you can experience the benefits of telehealth! There are several reasons why you may choose to use telehealth for your eye care, which range from mobility to transportation issues.  Here are some common reasons people seek treatment virtually: 

  • Limited access to medical care because of location 

  • Cut down on the number of germs and people you are exposed to 

  • Lack of transportation to the eye exam with no easily accessible public transportation options available 

  • A disability or illness that makes it difficult to leave home without assistance 

  • A busy schedule; cut down on commute time with a virtual eye exam 

Conditions That Can Be Treated with Telehealth Eye Care

It’s important to know that every eye condition cannot be treated virtually. It’s quite common for an eye doctor to perform tests or procedures that can't be done virtually.   However, there is still a lot that telehealth can do. Telehealth services can be used to diagnose and manage certain eye conditions or eye emergencies. A telehealth visit can also help determine whether an in-office visit is required.   However, not all eye doctors offer telehealth, and many are limited to what they're able to treat virtually. To get a clearer picture of what the eye doctors at the EyeCare Associates can treat, visit our telehealth page for up-to-date details.   Continue reading for a few examples of conditions that may be able to be diagnosed virtually.  

Subconjunctival Hemorrhage

This is a red blood spot on the white of your eye. A subconjunctival hemorrhage happens when your eye is strained by sneezing, coughing, or trauma to the eye. 


Dry Eye

This condition is often caused by inadequate tear production or as a side effect of a medication. Dry eye makes your eye feel irritated, often giving your eye a burning or stinging sensation. This condition can lead to potentially harmful eye infections if left untreated. 



A chalazion is an inflamed bump on your eyelid. It’s caused by blocked oil glands and can grow larger over time. 



This condition occurs on the eyelid, typically at the base of the eyelashes. Those with blepharitis will experience eye irritation and redness. This condition is caused by clogged oil glands, allergies, or eye infections. 

Schedule a Telehealth Appointment with EyeCare Associates

Telehealth can be a great alternative to a traditional in-person visit that doesn't compromise your care.   Scheduling is easy! All you need is a smartphone or laptop equipped with a camera to meet with your doctor online.   Follow these steps to schedule a telehealth visit at your local EyeCare Associates

1. Find an EyeCare Associates near you 

2. Contact the location with details about your eye condition to see if telehealth is the right decision 

3. Keep your insurance card and calendar handy so you can schedule the visit while on the phone 

When it’s time for your appointment, use the secure link sent via text or email. This link will direct you to the secure appointment portal and get in contact with your eye care professional. Find an EyeCare Associates near you to learn more about telehealth. 

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Spring Hill
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Bay Minette